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Fast delivery - 3-5 working days delivery time
Fast delivery - Delivered to your home within 3-5 business days
14 days reflection period - Easy returns
Pay afterwards - Via Klarna, iDeal 3 in 1 or Riverty
Home > Customer Service > Returning > What products can't I return?

What products can't I return?

Overview of return restrictions

At Huisbest.nl you can return almost all products within 14 days.
However, some items are subject to legal and practical return restrictions.
These products can not be returned, unless they are at delivery damaged or incorrectly delivered.

Items excluded from return:

  1. Customized or personalized products
    Think furniture specially customized to your needs, or products with personalized engraving.
  2. Perishable goods or products with limited shelf life
    For example, food, flowers and other products that spoil quickly.
  3. Hygiene and health sensitive items
    Such as earrings, cosmetics, personal care items, mouth caps or underwear, whose seals have been broken after delivery.
  4. Products whose seals have been removed
    For example, CDs, DVDs, software, cartridges or other media and accessories.
  5. Digital products and downloads
    Digital content or software that is delivered immediately and for which you have agreed to direct delivery.
  6. Items inseparably mixed with other products
    Such as paint, building materials or liquids that are mixed.

💡 Tip from Huisbest.nl: In doubt about whether your product is returnable?
If so, please contact our customer service. This way we avoid unnecessary shipping costs and disappointments.

Contact?

Customer service within the Netherlands
info@huisbest.nl
0648139456
Customer service outside the Netherlands
info@huisbest.nl
+31648139456